https://ids.zendesk.com/hc/en-us 2026-04-22T11:02:00Z https://ids.zendesk.com/hc/en-us/articles/360004107094-Scanner-doesn-t-work-blinking-red-light 2018-05-10T18:13:19Z https://ids.zendesk.com/hc/en-us/articles/360004107374-Real-IDs-scan-as-fake-or-other-fluctuating-scan-results 2018-05-10T18:23:24Z https://ids.zendesk.com/hc/en-us/articles/360004107454-Scanner-lid-not-closing-completely-staying-open 2018-05-10T18:26:09Z https://ids.zendesk.com/hc/en-us/articles/360004108914-Using-the-Watchlist-feature 2018-05-21T17:02:05Z https://ids.zendesk.com/hc/en-us/articles/360004109034-Using-the-Passback-feature 2018-05-21T17:27:24Z https://ids.zendesk.com/hc/en-us/articles/360004109394-Verex-ID-Software-User-Guide-Manual 2018-05-24T15:54:49Z https://ids.zendesk.com/hc/en-us/articles/360004110514-Library-Version-Error 2018-06-19T23:56:14Z https://ids.zendesk.com/hc/en-us/articles/360004111294-Add-Verex-ID-to-the-virus-protection-Exclusion-list 2018-05-10T20:03:23Z https://ids.zendesk.com/hc/en-us/articles/360004111594-Quick-start-guide 2018-05-10T20:09:44Z https://ids.zendesk.com/hc/en-us/articles/360004111694-IDS-5000-user-manual-and-SDK-programmer 2021-04-12T18:39:59Z https://ids.zendesk.com/hc/en-us/articles/360004111954-IDS-9000-user-guide 2018-08-03T13:23:10Z https://ids.zendesk.com/hc/en-us/articles/360004112114-Firmware-update-for-IDS-5000-scanner 2021-03-23T16:27:37Z https://ids.zendesk.com/hc/en-us/articles/360004113434-How-to-update-Verex-ID 2019-08-16T15:26:08Z https://ids.zendesk.com/hc/en-us/articles/360004136193-Scanner-not-pulling-IDs-through-lights-are-solid-green-and-orange-not-blinking 2022-05-16T14:46:07Z https://ids.zendesk.com/hc/en-us/articles/360004136453-Scanner-taking-IDs-but-scan-results-are-not-displayed 2023-09-18T18:45:27Z https://ids.zendesk.com/hc/en-us/articles/360004136873-Scanner-doesn-t-work-blinking-orange-light 2018-05-10T18:17:27Z https://ids.zendesk.com/hc/en-us/articles/360004138693-How-to-re-start-the-AssureID-service 2018-05-10T19:03:55Z https://ids.zendesk.com/hc/en-us/articles/360004140193--Stopping-error-program-not-opening 2018-05-10T19:35:48Z https://ids.zendesk.com/hc/en-us/articles/360004141013-The-Review-tab-menu-is-missing 2018-05-10T19:52:35Z https://ids.zendesk.com/hc/en-us/articles/360004141233-Failed-to-upgrade-application-settings-Root-element-is-missing 2018-05-22T15:21:42Z https://ids.zendesk.com/hc/en-us/articles/360004141833-Self-Extracting-Package-Stopped-Working 2018-05-10T20:07:38Z https://ids.zendesk.com/hc/en-us/articles/360004141933-How-do-I-check-my-current-software-version-and-engine-version 2018-05-24T16:56:35Z https://ids.zendesk.com/hc/en-us/articles/360004142013-How-do-I-download-the-latest-updates-for-Verex-ID 2018-05-24T16:27:51Z https://ids.zendesk.com/hc/en-us/articles/360004142113-IDS-1000-cleaning-guide 2025-02-24T15:52:44Z https://ids.zendesk.com/hc/en-us/articles/360004142153-IDS-5000-maintenance-guide 2025-02-24T15:52:44Z https://ids.zendesk.com/hc/en-us/articles/360004178753-Out-of-date-warning-after-software-opens-scans-won-t-display 2021-01-02T20:57:49Z https://ids.zendesk.com/hc/en-us/articles/360020248493-End-User-License-Agreement 2019-03-21T18:18:36Z https://ids.zendesk.com/hc/en-us/articles/34324978934299-Getting-Started 2025-02-24T17:38:42Z https://ids.zendesk.com/hc/en-us/articles/34325162433563-Installation-and-Configuration 2025-02-24T17:38:42Z https://ids.zendesk.com/hc/en-us/articles/34325784572571-Scanner-Settings-and-Optimization 2025-02-24T17:38:43Z https://ids.zendesk.com/hc/en-us/articles/34326319436699-Troubleshooting-Maintenance 2025-02-24T17:38:43Z https://ids.zendesk.com/hc/en-us/articles/34326475088539-Advanced-Features-Customization 2025-02-24T17:38:42Z https://ids.zendesk.com/hc/en-us/articles/34326890887451-IDS-6000-Cleaning-Guide 2025-02-24T17:38:43Z https://ids.zendesk.com/hc/en-us/articles/34327711716891-IDS-6000-Cleaning-Flyer 2025-02-24T17:42:52Z https://ids.zendesk.com/hc/en-us/articles/35104982280859-Update-Guide 2025-03-19T14:21:47Z https://ids.zendesk.com/hc/en-us/articles/35105004858011-Quick-Start-Guide 2025-03-19T14:22:04Z https://ids.zendesk.com/hc/en-us/articles/35340595927195-Unboxing-Guide 2025-03-26T14:15:09Z https://ids.zendesk.com/hc/en-us/sections/360000898374-ID-1000-ID-150 2025-02-24T16:01:55Z https://ids.zendesk.com/hc/en-us/sections/360000898454-ID-5000-m500 2025-02-24T16:01:55Z https://ids.zendesk.com/hc/en-us/sections/360000899054-FAQs-Guides 2023-10-26T13:34:47Z https://ids.zendesk.com/hc/en-us/sections/360000899074-Troubleshooting-known-issues 2021-01-02T20:57:49Z https://ids.zendesk.com/hc/en-us/sections/360000899474-Software-Updates 2023-10-26T13:34:46Z https://ids.zendesk.com/hc/en-us/sections/360000899494-Required-Windows-settings-to-ensure-your-software-runs-and-updates-correctly 2018-05-10T20:04:42Z https://ids.zendesk.com/hc/en-us/sections/360000899534-ID-1000 2025-02-24T17:40:42Z https://ids.zendesk.com/hc/en-us/sections/360000899614-ID-5000 2025-02-24T17:40:42Z https://ids.zendesk.com/hc/en-us/sections/360000899654-ID-9000 2025-02-24T17:40:42Z https://ids.zendesk.com/hc/en-us/sections/360000902973-Cleaning-Your-Scanner 2025-02-24T17:40:42Z https://ids.zendesk.com/hc/en-us/sections/360003626174-End-User-License-Agreement 2019-03-21T18:18:36Z https://ids.zendesk.com/hc/en-us/sections/34322877615515-IDS-6000 2025-02-24T17:38:43Z https://ids.zendesk.com/hc/en-us/sections/34327559126427-IDS-6000 2025-02-24T17:42:52Z https://ids.zendesk.com/hc/en-us/sections/35104933676443-Other-Guides 2025-03-26T14:15:09Z https://ids.zendesk.com/hc/en-us/categories/360000381453-Software-FAQ-Help-Topics 2023-10-26T13:34:47Z https://ids.zendesk.com/hc/en-us/categories/360000381533-Scanner-Troubleshooting 2025-02-24T17:38:43Z https://ids.zendesk.com/hc/en-us/categories/360000382634-Scanner-Cleaning-Guides 2025-03-26T14:15:10Z https://ids.zendesk.com/hc/en-us/categories/360000382654-Terms-Conditions 2023-10-26T13:34:47Z