If you are able to open the software, Visual-AIDD or Verex, but then get the following error message when you scan an ID or try to use the review function, don't panic - its very easy to fix this!!!
Go to the options tab / menu and choose the sub-option - GENERAL and make sure that the box next to EXPIRATION WARNING is not checked off, then save and close and reopen the program, your scans will now display properly.
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